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VIRGINIA DENIAL MANAGEMENT PARTNER

Denial Management Services in Virginia
Professional Denial Management Services in Virginia

Mediknocx is headquartered in Charlottesville, and we recover denied claims for independent Virginia practices billing Anthem, Sentara Health Plans, and Virginia Medicaid managed care. We work each denial against the payer's own appeal rules and Virginia's ethics and fairness in carrier business practices law.

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Faster Payments & Fewer Denials

Improve cash flow

Higher Reimbursement

Get the revenue you deserve

Virginia Billing Compliance Experts

State-specific payer knowledge

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MEDICAID BILLING EXPERTISE

Professional Denial Management Services in Virginia: How HB 123 Strengthened Virginia's Fair Claims Law

Virginia's ethics and fairness law (Va. Code § 38.2-3407.15) requires carriers to pay claims within 40 days of receipt and to give contracted providers access to their authorization, coding, downcoding, and bundling policies within 10 business days of a request. HB 123, effective July 1, 2024, added a statutory definition of a clean claim and tightened the rules on clawbacks.

Under the 2024 changes, a carrier cannot retroactively deny or seek a refund on a paid claim unless it names the specific claims in writing and explains why each is being adjusted. When a denial is overturned through dispute review, the affected claims must be treated as clean claims, so prompt pay rules apply. Our denial management team uses both protections in every Virginia appeal.

Expertise

Built for local care models

Deadline Tracking

We flag at-risk claims early

Fewer Denials

Correct coding, less revenue loss

Mediknocx medical billing services
Accurate medical billing for healthcare practices
OUR SERVICES

What's Included in Our Virginia Denial Management Services

  • Root-cause tagging of every denial by reason code (CO-16, CO-50, CO-97, CO-197, CO-29)
  • Payer policy requests for bundling, downcoding, and authorization rules
  • Retroactive denial and refund request review for written-notice compliance
  • Written appeals for Anthem, Sentara Health Plans, and Virginia Medicaid plans
  • Corrected claim resubmission inside the 12-month Virginia Medicaid limit
  • Coordination of benefits cleanup for CO-22 and Medicare crossover denials
  • Monthly denial trend reports by payer, CPT code, and provider
HOW IT WORKS

From Audit toFaster Payments in 4 Steps

A simple, proven process to streamline your revenue cycle and maximize reimbursements in Virginia.

01

Free Audit

We review your recent remittances and list every open Virginia denial and recoupment by payer, reason code, and deadline.

02

Custom Plan

You get a recovery plan ranked by dollar value and time remaining, plus the front-end fixes that stop repeat denials.

03

Seamless Transition

We connect to your practice management system and clearinghouse while current claims keep moving.

04

Ongoing Reporting

Monthly reports track recovered revenue, overturn rates, and the reason codes still costing you money.

Get Your FreeDenial Audit Report

Uncover hidden revenue opportunities.
Improve accuracy. Ensure compliance.

WHAT MAKES US DIFFERENT

What Makes Our Virginia
Denial Management Services Different

Virginia's fair claims law gives practices strong grounds for appeal, and our process is built to use them.

Clawback Defense<br>Virginia carriers must name the specific claims and explain each adjustment in writing before retroactively denying or seeking a refund. We review every recoupment notice and dispute those that fall short of that standard.

Policy Access Requests<br>Contracted providers can request a carrier's bundling, downcoding, and authorization policies, which must be provided within 10 business days. We request them and build appeals around the payer's own written rules.

Overturned Denial Follow-Through<br>When a denial is reversed through dispute review, the claims must be treated as clean claims under Virginia law. We track those claims to confirm payment arrives on the prompt pay schedule.

Anthem and Sentara Experience<br>Anthem and Sentara Health Plans each use their own reconsideration and appeal steps. Our letters follow the current provider manual of the plan that issued the denial, with the records it requires.

Prevention Built Into Recovery<br>Each overturned denial feeds a front-end fix, whether that is an eligibility check, an authorization step, or a coding edit, so the same reason code stops repeating month after month.

Reporting You Can Act On<br>Monthly reports show denial rate by payer, dollars recovered, open appeals, and top reason codes, giving practice owners a clear view of where revenue is leaking and what improved.

Specialty Expertise That Works for You

Mediknocx works denials for more than 75 specialties. Downcoding and bundling disputes hit procedure-heavy specialties like orthopedics, cardiology, and general surgery hardest, while primary care practices with heavy Medicaid volume see more eligibility and filing denials. Practices that want claims handled from charge entry to payment can pair denial work with our medical billing services.

COMPLIANCE YOU CAN COUNT ON

How Does Mediknocx Ensure Compliance
With Virginia Denial Management Regulations?

No Surprises Act.

Before rebilling or appealing emergency and certain out-of-network claims, we check whether federal balance billing protections apply, so patients aren't billed amounts the law prohibits.

Virginia timely filing law.

Virginia Medicaid requires initial claims within 12 months of the date of service, with limited exceptions such as delayed eligibility. Medicaid managed care plans set their own contract limits, such as Anthem HealthKeepers Plus's 365 days from the date of service.

Virginia billing transparency.

Va. Code § 38.2-3407.15 requires carriers to pay within 40 days, disclose bundling and downcoding practices in provider contracts, provide applicable policies within 10 business days of a request, and explain retroactive denials in writing.

Payer-specific guidelines.

We follow current provider manuals for Anthem, Sentara Health Plans, and Virginia Medicaid plans such as Anthem HealthKeepers Plus.

Healthcare Billing Services Across Virginia Cities

We work denials for practices across the state, including Richmond, Virginia Beach, and Fairfax, where independent practices bill a mix of commercial plans and Virginia Medicaid managed care.

  • Virginia Beach
  • Chesapeake
  • Norfolk
  • Richmond
  • Newport News
FAQ

Frequently Asked Questions

Find answers to the most common questions about our denial management services in Virginia.

Only if it identifies the specific claims in writing and explains why each is being adjusted, under the 2024 changes to Va. Code § 38.2-3407.15. Recoupment notices that skip those details can be disputed.

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